Live Customer Support
Technical Support for Your podiatry Practice
We understand the frustation of calling for technical support and trying to explain your problem to an automated machine. When you call 1st Providers Choice for support, you will talk to a real live support technician who will help you with your problem until it is resolved.
In addition to live phone support, we offer a customer portal where you can open a support ticket that will be followed up on by a support technicican. We offer many help resources for our customers as well.
"We recently went live with IMS through 1st Providers Choice and were completely thrilled that during the first two months of the transition of going paperless, we showed an increase in productivity even during training and the implementation process. The more we are in the software, the more we find that it has so many capabilities to be efficient for my doctors, my billing coordinator, and the front desk."
Grand Island Foot Clinic
""We began implementing IMS in our office in April of 2011. This transition was made exceptionally easy with the help of 1st Providers Choice support staff. 1st Providers Choice support staff was quick to respond to all of our support needs during implementation and with any of our current support needs. We were uncertain and a little skeptical about bringing the billing in house because I had never done billing before. Our office was able to billing in house during this time of implementing IMS and our revenue is up and our turnaround time is quicker than ever before. We are happy that we decided to go with 1st Providers Choice and made the transition to utilizing IMS for Podiatry."
Christine Woodson Office Manager
Sedona Foot & Ankle Specialists
"IMS has improved the billing payment turnaround time. The denied claims have been reduced drastically. The implementation process was smooth and the system is very user friendly."
Gloria Dr. Daftray's office Questions?